Unified Mall Management Solution

Nebulae is a comprehensive and scalable solution tailored for malls and events of all sizes, designed to provide all-encompassing management features and build a customer-centric model for your business.

Nebulae is tailored for

More than just a management portal. It’s a full-suite customer-centric solution tailored for owners to redefine the role of mall management

Pionnering the future of Mall Management

More than just a management portal. It is a full-suite customer centric solution tailored for owners to re-define the role of shopping malls

Connected Smart Mall and Food Court

Centralised POS & Kiosk to follow sales trends anytime, anywhere
Custom built app integrated with all mall information and features
Aggregate orders from multiple retailers for a single digital payment checkout
Empower retail experience with pay Buy Now Pay Later in Mall
Real-time video analytics to count traffic and duration of stay

Unlock Customer Insights

Directly capture customer information through POS, Kiosk, Ordering Platform
Access in-depth consumer insights including profiling & segmentation, product popularity, etc.
Integrate data from different network locations to achieve more accurate analytics
Detailed financial report integrated with multiple accounting and ERP platforms
Intuitive real-time data dashboard for management to make instant decision

Personalised Customer Experience

Achieve personalised marketing and promotional campaigns backed by data intelligence
O2O Instant Membership Onboarding and Referral Program
Automatically earn points and rewards from online or offline purchases
Fully customisable member tiering and VIP system

Boost Sales and Traffic

Omnichannel marketing to consistently engage with customers
Increase sales with membership discount offer and digital coupons
Proximity marketing and chatbots to create engagement and boost return visits
Merge online and offline retail experience with Buy Online, Pickup In Store
Manage multiple aspects of event and booking on one platform and increase attendance with integrated omnichannel marketing

World-class Data Security

Secure privacy data and applications by the world-class comprehensive security and compliance controls
Supports security standards and compliance certifications, including PCI-DSS, HIPAA/HITECH, FedRAMP, GDPR, FIPS 140-2, and NIST 800-171
Data are protected with encryption and key management, with 24/7 threat detection monitoring
Self-service portal for on-demand access to compliance reports and audit log
One Time Password (OTP) security on mobile app to prevent access breaches

How NOVA can help

We tailor an End-to-end Total Solution to digitalise your business’s with best-in-class resources.

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Customer success stories

See how businesses like yours transformed with our all-encompassing solutions.

Frans Biegstraaten

CEO – The Coffee Academics

“NOVA provided us a fully integrated system, saving us $750-800,000 a year. They helped us setup a cloud-based solution that the real-time financial situation of the company can be easily accessed on mobile or laptop anywhere anytime.”

Wisdom Chan

Co-Founder and CTO – CHAIN Technology

“We can let NOVA handle all our back-office operations so we can focus on what we need to do. We partnered with NOVA at the very beginning so that they could help us to handle all these painful stuff ranging from incorporation, ComSec Service, HR consultation and also financial services…”

Cara Li

Co-founder – Matchali

“Finance wasn’t my strong point when we started the brand. Even though they’re not in-house, they feel like a big part of our team… They understands our business, they understand the market here, before NOVA Life is just a blur.”

Rebekah Bradley

Business Development Director – Slowood

“NOVA has allowed us to speed things up in terms of technology, automation and systems. We definitely have the foundation of a dream situation much better than logging into a website or going into a store and asking how many points you have.”

Pete Gordon

COO – Total Ticketing

“It’s been really reliable, it’s fast, it’s easy to use, so we’re really happy with the process. We can pre-set POS items and take random amounts of cash. It all integrates beautifully onto the payment device itself, so we don’t have to have two devices and connectivity. It played a vital role in the success of the Better With Beer Festival!”

Inês Latapy

Assistant Restaurant Manager –
The Landmark Mandarin Oriental, Hong Kong

“We have been working with NOVA for more than 4 years, and they have always provided us with seamless service and support. The platform is easy to access and operate for all colleagues, the reporting and finance index are equally straightforward for further commercial and analytical analysis. We will continue the service with trust and confidence.”