Unified Mall Management Solution

Nebulae is a comprehensive and scalable solution tailored for malls and events of all sizes, designed to provide all-encompassing management features and build a customer-centric model for your business.
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Nebulae is tailored for

More than just a management portal. It's a full-suite customer-centric solution tailored for owners to redefine the role of mall management

Shopping Mall Owner

Property Developer

F&B Chain

Retail Chain

Large Scale Event Organizer

Pionnering the future of Mall Management

More than just a management portal. It is a full-suite customer centric solution tailored for owners to re-define the role of shopping malls

Connected Smart Mall and Food Court

Centralised POS & Kiosk to follow sales trends anytime, anywhere
Custom built app integrated with all mall information and features
Aggregate orders from multiple retailers for a single digital payment checkout
Empower retail experience with pay Buy Now Pay Later in Mall
Real-time video analytics to count traffic and duration of stay

Unlock Customer Insights

Directly capture customer  information through POS, Kiosk, Ordering Platform
Access in-depth consumer insights including profiling & segmentation, product popularity, etc.
Integrate data from different network locations to achieve more accurate analytics
Detailed financial report integrated with multiple accounting and ERP platforms
Intuitive real-time data dashboard for management to make instant decision

Personalised Customer Experience

Achieve personalised marketing and promotional campaigns backed by data intelligence
O2O Instant Membership Onboarding and Referral Program
Automatically earn points and rewards from online or offline purchases
Fully customisable member tiering and VIP system

Boost Sales and Traffic

Omnichannel marketing to consistently engage with customers
Increase sales with membership discount offer and digital coupons
Proximity marketing and chatbots to create engagement and boost return visits
Merge online and offline retail experience with Buy Online, Pickup In Store
Manage multiple aspects of event and booking on one platform and increase attendance with integrated omnichannel marketing

World-class Data Security

Secure privacy data and applications by the world-class comprehensive security and compliance controls
Supports security standards and compliance certifications, including PCI-DSS, HIPAA/HITECH, FedRAMP, GDPR, FIPS 140-2, and NIST 800-171
Data are protected with encryption and key management, with 24/7 threat detection monitoring
Self-service portal for on-demand access to compliance reports and audit log
One Time Password (OTP) security on mobile app to prevent access breaches

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How NOVA can help

We tailor an End-to-end Total Solution to digitalise your business's with best-in-class resources.
Step 1
Consultation
We learn about your business needs, pain points, business goals, and propose an initial strategy that is ambitious but achievable.
Step 2
Project Planning
We provide concrete steps on the implementation process, allocate full measure of resources, and impose security measures to ensure the project's success.
Step 3
Implementation & Integration
NOVA strives to get your system in place, set up the best-fitted integrations, automate your business processes, and allow systems to talk in real-time to provide a single source of truth.
Step 4
Training & Support
Our experienced team provides ongoing system and technical support to ensure a smooth implementation.
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Customer success stories

See how businesses like yours transformed with our all-encompassing solutions.
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