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CLIENT STORY

Elevating Business Operations with The Coffee Academics

Discover how The Coffee Academic had increased the operation efficiency, improve customer experience and supercharge your business through our solutions.
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The Coffee Academics
FOOD & BEVERAGES
The Coffee Academics is a purveyor and roaster of Specialty Coffee in Hong Kong since 2012. With branches in HK, Singapore, China and being featured in International media such as CNN, TimeOut, Wallpaper, Monocle, Forbes Asia and Vogue, they aims to continue its global expansion to create more unique coffee experiences for people all over the world.
F&B
Industry
6
Years since 1st cafe opened
4
Cities
17
Stores in Asia
PROBLEM

Inefficient system communication and outdated information

As TCA grows rapidly both in Hong Kong & Singapore, they found it is important for different management systems to link with each other in order to manage efficient when scaling their business. Yet their current operation systems are not sync together, which cost low efficiency in business operation and gaining financial data and insights.
OUR SOLUTION

Essential backbone to scale the business

Starting from the accounting software package to the front-line POS System, NOVA tailor-mades the solutions that are suitable for their needs. Helping the renowned Hong Kong chain cafe to increase their operation and administrative efficiency by transforming their operation system digitally.

problem & result

"All the information that we got was two months too late because the old systems don't talk to each other."

"A cloud-base solution that the real-time financial situation of the company can be easily accessed on mobile / laptop anywhere anytime."

problem & result

Five different payment terminals for just a $28 coffee

Just a payment unit and one iPad with smart wallet function to pay online
The Coffee Academics

NOVA provided us a fully integrated system, saving us $750-800,000 a year

The Coffee Academics
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How NOVA can help

We tailor an End-to-end Total Solution to digitalise your business’s with best-in-class resources.
STEP 1
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Consultation

We learn about your business needs, pain points, business goals, and propose an initial strategy that is ambitious but achievable.

STEP 2
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project planning
Project Planning

We provide concrete steps on the implementation process, allocate a full measure of resources, and impose security measures to ensure the project's success.

STEP 3
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Implementation & Integration

NOVA strives to get your system in place, set up the best-fitted integrations, automate your business processes, and allow systems to talk in real-time to provide a single source of truth.

STEP 4
working
Training & Support

Our experienced team provides ongoing system and technical support to ensure a smooth implementation.

STEP 1
purple arrow down
two people talking
Consultation

We learn about your business needs, pain points, business goals, and propose an initial strategy that is ambitious but achievable.

STEP 2
purple arrow down
project planning
Project Planning

We provide concrete steps on the implementation process, allocate a full measure of resources, and impose security measures to ensure the project's success.

STEP 3
purple arrow down
rocket
Implementation & Integration

NOVA strives to get your system in place, set up the best-fitted integrations, automate your business processes, and allow systems to talk in real-time to provide a single source of truth.

STEP 4
working
Training & Support

Our experienced team provides ongoing system and technical support to ensure a smooth implementation.

Schedule a call

Schedule a call

Find out how NOVA can take care of your business needs.

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